Your right to rectification

The right of rectification: correct your information

You may request that inaccurate or incomplete information about you be corrected. It prevents an organization from using or distributing incorrect information about you.

What's the point?

The right of rectification allows you to correct inaccurate data about yourself (wrong age or address) or to complete data (address without apartment number) in relation to the purpose of the processing.

The data controller must also inform other recipients of the data of the corrections made – for example, business partners – unless such communication would require disproportionate efforts.

How to do it concretely?

1. Identify the organization to contact

You can find the coordinates of Atlante Technologies on the information page reserved for the exercise of your rights on the website.

  • Privacy Center
  • Legal Center
  • Data Protection

Data protection officer

Atlante Technologies Inc.
336 de L’Artisan Street
Bromont, Quebec
J2L 0J7

United Kingdom – Satellite Office
Atlante Technologies Ltd.
20-22 Wenlock Road
London, England
N1 7GU

2. Exercise your right of rectification with the organization

  • You can exercise your right of rectification free of charge by various means: electronically (form, e-mail address, download button, etc.) or by post.
  • If, and only if, the organization has reasonable doubts about your identity, it may ask you to attach any document that proves your identity, for example to avoid identity theft. However, it cannot ask you for supporting documents that would be abusive, irrelevant and disproportionate to your request.

3. Keep a copy of your application

This step is essential if you wish to refer the matter to the regulatory authority in the event of a refusal, unsatisfactory response or lack of response.

Are you doing this by mail? Ask for an acknowledgement of receipt that will prove the date of your request.

What should I do if I get a refusal or no response?

The agency must respond to you as soon as possible and no later than one month, which may be extended to three months depending on the complexity of the request or the number of requests the agency has received. In the latter case, the organization must inform you of the reasons for the extension within the one-month period. During this period, you may request “limitation of processing“, i.e. a “freezeon the use of the data.

If the organization does not respond within one month of your request for rectification or does not inform you of an extension, you may file a complaint with the regulatory authority with evidence of your prior actions.

What are the limits of the law?

The right of rectification does not apply to literary, artistic and journalistic processing.

Concerning the rectification of data of deceased persons, the heirs can require the organization to take into account the death or to proceed to the necessary updates. Find our practical sheet on digital death.

Privacy Center

Data Protection Officer

Source : CNIL
Commission Nationale de l’Informatique et des Libertés
To protect personal data, support innovation, preserve individual liberties